BEST LIFE-ING CLIENT WAIVER, RELEASE & CANCELLATION POLICY

PLEASE READ CAREFULLY BEFORE SIGNING. THIS IS A RELEASE OF LIABILITY AND WAIVER OF RIGHTS

By signing below, I expressly agree to the following terms and conditions:

1. Acknowledgment of Services

I hereby acknowledge and agree that Best Life-ing provides a variety of wellness, spa, and retreat services including, but not limited to: guided meditations, yoga, hypnotherapy, sound healing, breathwork, private sessions, group retreats, spa and hydrotherapy services, MeScreen mitochondrial testing, BioWell scans, biomedical testing (bloodwork, IV therapy, etc.), and other related health and wellness experiences (collectively, the “Services”).

I understand and agree that all Services offered by Best Life-ing, whether facilitated directly or through partner resorts, hotels, or independent contractors, are for wellness, research, and educational purposes only and do not constitute medical diagnosis or treatment.

2. Voluntary Participation & Assumption of Risk

I understand that participation in these activities and use of any facilities involves inherent risks, including but not limited to: allergic reactions, bruising, dizziness, fainting, bleeding, infection, emotional release, fatigue, skin irritation, or other physical or emotional effects.

I voluntarily assume full responsibility for any risk of injury, illness, disability, death, or property loss arising out of or related to my participation in these Services, whether caused by the negligence of Best Life-ing or otherwise.

3. Medical Fitness & Responsibility

I acknowledge that I have been advised by Best Life-ing to consult my physician prior to participation in any activity, treatment, or diagnostic test. I confirm that I am in good health and physically capable of participating in these Services.

I understand that Best Life-ing and its representatives are not medical professionals, and that any testing (including blood, hair, or mitochondrial analysis) is conducted by third-party vendors and not intended to diagnose or treat medical conditions. I assume full responsibility for any results or interpretations of such tests.

4. Biomedical Testing & Data Consent

I voluntarily consent to the collection, analysis, and use of my biological samples (including blood, saliva, or hair) for wellness testing, research, and educational purposes. I authorize Best Life-ing and its partners to share anonymized or de-identified data with authorized laboratories and research institutions for analysis.

All personal and health-related information will be handled in compliance with HIPAA and applicable privacy laws. I release Best Life-ing and its affiliates from any liability arising from the collection, testing, or use of such data.

5. Release & Indemnification

To the fullest extent permitted by law, I hereby release, waive, discharge, and covenant not to sue Best Life-ing, its affiliates, officers, employees, contractors, healers, agents, successors, and assigns (collectively, the “Released Parties”) from any and all liability, claims, or causes of action arising out of or related to my participation in the Services, including those caused by the negligence of the Released Parties.

I further agree to indemnify, defend, and hold harmless the Released Parties from and against any and all claims, damages, losses, liabilities, and expenses (including attorney’s fees) resulting from or related to my participation in the Services.

6. Emergency Medical Treatment

I hereby authorize Best Life-ing personnel to seek and arrange emergency medical care on my behalf if necessary. I agree to be responsible for all costs associated with such care, including transport, medical services, and follow-up treatment.

7. Behavioral Conduct

I agree to act respectfully and appropriately at all times during my participation in any Service or retreat. Best Life-ing reserves the right to refuse or terminate service at any time, without refund, if my behavior is deemed inappropriate, unsafe, or disruptive.

8. Personal Property

I acknowledge that Best Life-ing and its affiliates are not responsible for lost, stolen, or damaged property. I agree to keep personal items secured at all times in lockers or in my personal possession.

9. COVID-19 & Communicable Disease Acknowledgment

I understand that participation in Services may expose me to communicable diseases, including COVID-19. I voluntarily assume all related risks and agree to hold harmless Best Life-ing, its affiliates, and venue partners.

10. Photo, Video & Publicity Release

I hereby grant permission for Best Life-ing to capture and use my likeness, image, voice, and participation in photographs or video recordings taken during group sessions, retreats, or events.

I waive any right to inspect or approve the finished product and release Best Life-ing from all liability relating to use of such images for promotional, marketing, educational, or commercial purposes.

11. Cancellation, Refund & Rescheduling Policy

All Services, experiences, retreats, and testing are final and non-refundable.

Due to the extensive preparation, travel, healer coordination, and venue bookings required, the following policies apply:

Cancellations 30 days or more before the scheduled date: Eligible for a 50% refund or transfer credit (less administrative fees).
Cancellations less than 30 days before the scheduled date: No refund will be issued.
No-Shows or Late Arrivals: 100% of the service or retreat price will be charged.
Event or Retreat Cancellations by Best Life-ing: Clients may receive a refund less 10% administrative fees or transfer credit valid for 12 months.
Gift vouchers, promotional credits, and packages are non-refundable and non-transferable.

12. Force Majeure & Program Modifications

Best Life-ing reserves the right to modify, postpone, or cancel any Service, retreat, or itinerary due to circumstances beyond its control, including but not limited to weather events, natural disasters, pandemics, travel restrictions, facilitator illness, or equipment failure.
In such cases, Best Life-ing will make reasonable efforts to reschedule, but no refunds are guaranteed.

13. Governing Law, Dispute Resolution & Legal Venue

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida. The exclusive venue for any dispute shall be in Miami-Dade County, Florida.

Both parties hereby waive their right to a jury trial, and the prevailing party shall be entitled to recover all reasonable attorney’s fees and costs.
Client agrees not to dispute payments or initiate chargebacks for any Services rendered or booked.

14. Binding Effect

This Agreement shall be binding upon my heirs, executors, administrators, and assigns, and shall inure to the benefit of Best Life-ing and the Released Parties. If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Certification of Understanding

I certify that I have carefully read this Release of Liability, Waiver of Rights, and Cancellation Policy, fully understand its terms, and sign it freely and voluntarily without inducement.

I am at least 18 years of age and legally competent to sign this document.